To our residents, families and community

Thank you for being a member of our Signature family. We appreciate the opportunity to serve you. At Signature, we believe in doing the right thing, and to us, this means being transparent and openly communicating about matters affecting the organization.

This letter is to make you aware that Signature HealthCARE has entered into a settlement agreement with the U.S. Department of Justice and the U.S. Department of Health and Human Services Office of Inspector General to resolve a matter involving therapy services at some of our skilled nursing facilities.

It is important for you to know that this settlement will not impact the quality of care or innovative initiatives provided to our residents. Resident care remains our first priority, and we are dedicated to continuing our mission and vision to revolutionize the Healthcare industry with exemplary resident-centered care and innovative quality of life initiatives.

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CHOPPED Cooking Competition

Signature HealthCARE at College Park’s annual Chopped cooking competition never disappoints! One Stakeholder and one Resident make up each team. Only two people per team with a maximum of 4 teams competing to escape being chopped. The challenge: create a dessert dish with 3 secret ingredients. Our three judges critiques on presentation, taste, and usage of all 3 secret ingredients.

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Signature HealthCARE of College Park Earns Industry Honor

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Providigm’s Embracing Quality Awards Program recently awarded our team with its Advanced Accreditation honor. The industry award recognizes skilled nursing centers across the United States and Canada for achieving outstanding quality outcomes. Providigm’s Quality Assurance Performance Improvement program awards accreditation to top performing nursing homes and centers for a commitment to quality and excellence.

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Family Letter

Dear Signature HealthCARE of College Park,

Our mother, Jo McShane, has been back at the Windsor for two weeks now, and her health and spirits have rebounded from her hospitalization in December. My siblings and I know that her recovery is in

large part to the excellent care and compassion she received at your facility.

My sister Maureen and I spent a long, stressful day trying to find a rehab facility for our mother. When

we arrived at your facility, our interaction with you and your staff and the cleanliness of the building made our decision easy. Everyone we spoke to was professional and very positive, including Lindsay in admission, Karla and her rehab team Tina and Anice. Toni in the business office, and Lyn, the social services director.

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An Important Message To Our Community About Hurricane Irma

Dear Family Member, Responsible Party, Signature Community;

I am happy to report that all Golfcrest residents and staff have safely returned home this afternoon from our Palm Beach location!

Full power is restored to 100 percent of all Signature HealthCARE communities. Phone service has returned to most locations, however if you experience difficulty reaching one of our communities, please do not worry. We continue to work diligently to restore all phone and internet service.

In closing, I want to thank you for your prayers and your patience. Weather history was made in Florida 9 days ago; across the entire state, Floridians experienced something epic; Hurricane Irma.

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An important message to our community about Hurricane Matthew

An important message to our community, stakeholders, residents, and family members:

We are closely monitoring Hurricane Matthew as it approaches the state of Florida, and our facility has taken the necessary precautions to prepare for the impending impact of the hurricane. We have initiated our emergency plans and have prepared for the storm in coordination with state and local officials. The health, safety, and well-being of our residents and stakeholders remain our top priority. We have adequate storm supplies on hand and have no plans to evacuate at this time.

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Spirituality LearnFEST draws crowd for virtual learning conference

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More than 1,000 Signature staff members registered for the recent Spirituality LearnFEST, a virtual learning conference that encouraged participants to consider the impact of spirituality, if fully activated, in a long-term care environment.

And that number doesn’t even include the many who joined in groups, in offices, breakrooms and wherever there were TVs or computers at Signature centers across 10 states to view the live broadcast. The event featured sessions that tied spirituality to numerous aspects of long-term care and health care, from clinical care to legislative involvement and the impact of spirituality in the workplace.

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Signature’s urban centers celebrate Chinese New Year with multi-facility competition

Signature’s Urban Segment has been highlighting different cultures since September 2014 in the Quality of Life department. Every month a country is celebrated with weekly activities representing that specific country. Staff and residents learn about the culture which includes, crafts, food, language, famous landmarks, and learning about the customs and traditions.

China was highlighted during the month of February. Urban Indiana, Urban North, and Urban South celebrated the Chinese New Year on February 19, 2015. Each community in Urban created their own version of the Chinese dragon for their celebration. The top two dragons in each sub-segment were the winners!  The residents are still talking about the celebrations held at their communities.

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