Family Letter

Dear Signature HealthCARE of College Park,

Our mother, Jo McShane, has been back at the Windsor for two weeks now, and her health and spirits have rebounded from her hospitalization in December. My siblings and I know that her recovery is in

large part to the excellent care and compassion she received at your facility.

My sister Maureen and I spent a long, stressful day trying to find a rehab facility for our mother. When

we arrived at your facility, our interaction with you and your staff and the cleanliness of the building made our decision easy. Everyone we spoke to was professional and very positive, including Lindsay in admission, Karla and her rehab team Tina and Anice. Toni in the business office, and Lyn, the social services director.

My sister Mary and I attended the Christmas party with mom. You and your staff created such a festive and loving atmosphere for the residents! We watched the delight in people’s eyes as Santa delivered presents. The staff cheerfully served food and drinks, and the nurses lead the carol singalong. It was evident that each staff member was dedicated to the wellbeing of the residents.

Thank you again for providing my mother with such wonderful care. You and all of your staff are all qualified and compassionate people. My siblings and I truly appreciate what you did for our mother.

 

Sincerely,

Eileen Turtch